Orwa, A.K.O. et al. 2026. Strategic Flexibility and the Effectiveness of Quality Management Systems: Evidence from Medium-Sized Manufacturing Firms in Nairobi County, Kenya. Eastern African Journal of Humanities and Social Sciences. 5, 2 (May 2026), 16–30. DOI:https://doi.org/10.58721/eajhss.v5i2.1724.