The Influence of Employee Commitment on the Performance of State Departments in Kenya

Abstract

The Public Service in Kenya is encountering numerous problems that demand attention to achieve its maximum capability of delivering high-quality services to citizens. The study is to assess the influence of employee commitment on performance of state departments in Kenya. Data obtained was then analysed through descriptive statistics, frequencies and correlational analysis, that the correlation between variables organisational commitment and organisational performance is strong and significant (r = 0.610, p < 0.01), indicating a positive relationship and the findings then presented through tables, bar charts, and histograms. Research limitations are constraints of time and difficulty in gathering information from state department officers. The results revealed that employee commitment improves productivity, service delivery, cost efficiency, and a positive work environment in state departments. Thus, the state departments should implement are to Strengthen Leadership and Management, Employee Engagement, Improve Working Conditions, Promote Employee Well-being, and Implement Fair Policies and Practices.